PM Shehbaz Sharif Launches First “Pakistan Assan Khidmat Markaz” in Islamabad

On January 15, 2026, Prime Minister Shehbaz Sharif officially inaugurated Pakistan’s first “Assan Khidmat Markaz” in Sector G-9, Islamabad. This one-stop service center is designed to revolutionize public service delivery by bringing multiple federal departments under one roof. Modelled after Azerbaijan’s world-renowned “ASAN Service,” the project provides citizens with easy access to over 60 essential services from institutions including NADRA, the Foreign Office, the Federal Board of Revenue (FBR), and the Islamabad Police.

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During the ceremony, the Prime Minister expressed deep gratitude to Azerbaijani President Ilham Aliyev for providing technical expertise and training. He recalled his visit to Baku, where he was inspired by the efficiency of their service model, leading to this bilateral collaboration. Staff members at the Islamabad center received specialized training from Azerbaijani master trainers to ensure high standards of professionalism and courtesy. The Prime Minister emphasized that this initiative would eliminate bureaucratic hurdles and reduce time-consuming visits to multiple government offices.

The federal government plans to rapidly expand this citizen-centric model across the country. PM Shehbaz announced that the next phase will involve establishing similar centers in Muzaffarabad and Gilgit-Baltistan as a “gift” to those regions. Furthermore, dedicated counters are expected to be set up in Pakistani embassies abroad to facilitate the overseas community. To maintain transparency, the centers will undergo quarterly third-party audits. This development marks a significant shift toward modernizing Pakistan’s governance ecosystem through international partnership and digital innovation.

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